J&J Personal Training Cancelation Policy:

I understand that J&J Personal Training operates on a scheduled hourly appointment basis for private training sessions. Therefore, when cancelling an appointment, I am required to provide MORE than 24-hour notice, for which no additional levy shall be incurred. However, if I cancel a session LESS than 24 hours to the scheduled time, I shall be charged in full for that training session, while my trainer will utilize that time in working on my fitness program. If multiple cancellations occur within a billing cycle (30 day period), I am still responsible to pay on my next billing date. Any valid sessions that are leftover must be used within the next billing cycle at a max of three sessions. I understand that I’m entitled to a one-time cancellation fee waiver, whereby I can cancel a session in less than 24-hours, at no additional charge.

Should my personal trainer cancel a session, I shall be entitled to one free session upon rescheduling.

All packages are non refundable and must be used within 30 days of time of purchase. In the case of a medical issue, we will hold your remaining sessions for up to 3 months.